Our services

Your Advantages

Why Choose Our Services

OrderSense customer services team provides a comprehensive support when it comes to order monitoring. A missed order is a last thing you and we want to be reported. Our 18 hours customer services from 10 am to 4 am next morning makes sure every order reaches to you instantly.

Orders Log Management & Monitoring

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Monitoring orders

Live order monitoring to make sure every order is printed on your premises with in few seconds of execution from your apps or website

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Monitoring orders

Live order monitoring to make sure every order is printed on your premises with in few seconds of execution from your apps or website

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Customer refunds

If for any reason, a refund needs to be generated, our team does that efficiently and send necessary communication to customer.

How it works

Customer Support Channels

We give immense importance to our clients (you) and your customers. That is why we are not hiding behind web contact pages or just an email support. We believe in philosophy of “being there when you need us” and that’s why we have range of customer support channels to reach us.

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WhatsApp customer services

One of the most efficient way of communication to our team. An instant recognition of your query and a swift resolve is a key.

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Client dedicated phone line

A dedicated telephone line which is aimed to provide the support you need during your takeaway opening hours whether it be a 02:00 am in the morning.

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Email customer support

When there is need for a relaxed and detailed communication, our email customer support provides a comprehensive support to make sure you can send us your queries in your own relaxed time.